What is Salesforce?
Salesforce is a Customer Relationship Management (CRM) tool. At ScentAir, we use Salesforce across our entire business to prospect to potential new clients, upsell existing customers, managing customer support tickets, coordinating installations and much more. In Sales, you’ll use Salesforce to manage your business so you can be wildly successful. We’ll help you find your most-likely-to-buy prospects, expand your reach, process your deals, and help you be as efficient as possible so you can sell more and faster. This guide was created to be a reference material collection on all the ways in which our organization utilizes Salesforce. Whether it’s your first time using this platform, or you’re a pro, utilizing this guide will help you in those moments when you feel like something in the process just isn’t clicking.
Want to see something that’s not covered? Reach out to the Salesops team to suggest or request for information to be covered in the guide!
Be sure to email salesops@scentair.com and use the subject line “Reference Guide Request”.
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