Salesforce Reference Guide Version 7.0

Customer Care Request

Use the customer care request button to generate a case on an account page. Each case can be followed with live updating in real time. See below for examples of customer care requests can be used to complete.

Departments Utilizing Customer Care Requests

Ongoing Care Tech Services Account Services Remember, every request is important to the success of these departments, as well as your client. Please provide as much information as reasonably allowed.

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